Terms of Service

Using the service

MascotSVG lets you create AI SVG, GIF and emote assets from prompts and optional reference images. You must be at least 18 years old, or the age of majority where you live, to use it.

Your content and consent

Only upload images you own or have permission to use. Do not upload images of minors, and do not use the service to harass, impersonate or deceive anyone. Prompts and uploads must also comply with our Acceptable Use Policy, which lists the prohibited content categories in full. We may remove content and close accounts that break these rules.

Generated assets

You may use the assets you create for personal, product and social media purposes, subject to third-party platform rules. AI output can contain mistakes; review a file before shipping it. Assets are labelled as AI-generated: keep that label when you share them.

Reports and removal

Anyone can report content through our report page. We review reports and remove content that breaks these terms or someone’s rights within 48 hours. Removed photos are blocked from being uploaded again, and accounts involved in serious or repeated violations may be closed without a refund of used credits.

Credits and payments

Credit packs are one-time purchases. Credits have no cash value, and credits from packs do not expire while the service is operating. Payments are processed by our merchant-of-record partner, whose terms also apply.

Subscriptions renew automatically at the end of each billing period (monthly or yearly) at the price you subscribed at, until you cancel. You can cancel at any time under Billing in your account; cancellation takes effect at the end of the current period and you keep your plan until then. Subscription credits are added once a month (yearly plans receive them month by month), expire at the end of that month and do not roll over.

Availability and liability

We work to keep the service available but provide it as is. To the extent permitted by law, our liability is limited to the amount you paid in the 12 months before a claim.

Changes

We may update these terms. Continued use after an update means you accept the new terms.